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Terms & Conditions

Terms and conditions

 

Rockies Restorative Retreat (hereafter referred to as "Rockies Restorative Retreat", "we", "us", or "our") provides services that connect people to health and wellness modalities and experiences that are educational only and not meant to replace any routine or advice given by their health care professionals and should always continue to follow their health care professionals protocols.   You are a sovereign being and any choice you make is of your own free will and consequences are your responsibility. (collectively, the "Services"). The Services are accessible at Rockies Restorative Retreat www.rockiesrestorative.com through which Rockies Restorative Retreat makes the Services available (collectively, the "Site"). By using this site and making a purchase on this site you are agreeing to our terms and conditions.

By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Services. We reserve the right to limit the availability of the Website, materials, or other products described or offered thereon to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion, and to limit the quantities of any such services, materials, or other product provided.

Service Fees

 

Rockies Restorative Retreat collects service fees from Users in consideration for the Services. Taxes may be imposed in addition to the Service fees, which will be remitted to the local taxation authority for the Service by Rockies Restorative Retreat. Rockies Restorative Retreat will receive payments from Users by using the payment methods provided in the Services. Rockies Restorative Retreat will collect service fees from Guests for select particular Services and remit amounts owed to local service providers for such services directly. Please be aware that Rockies Restorative Retreat may deduct foreign currency charges for any payments made in currencies other than Canadian and USA dollars.

Photography

In the course of participation in a retreat, photos or video may be taken by participants, your retreat leader or guides. These images may be used in any Rockies Restorative Retreat materials, website, Facebook, Instagram etc. Otherwise, you agree to allow us to perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.

Cancellation Policy

Ticket fees are non-refundable at any point in time, we will take into consideration emergencies and will decide if a portion is applicable for refund dependant on overall timing and acquired administrative fees. In addition to the cancellation fees specified in these conditions, cancellation of accommodations or other services booked on your behalf by us may subject you to cancellation fees imposed by the applicable third-party provider.

Bookings and Financial Terms for Guests 

When you, as a User, choose to enter a transaction for the booking of a retreat ticket or pass, you accept and acknowledge that you will be bound by any terms, conditions, regulations, and limitations imposed by the Owner and Rockies Restorative Retreat at the time of booking. You agree to pay the total fees for any booking to Rockies Restorative Retreat. To make a reservation, you acknowledge and agree that Rockies Restorative Retreat retains the right, in its sole discretion, to obtain: I credit card verification; or (ii) credit card pre-authorization for the whole fees. Rockies Restorative Retreat shall collect the overall costs in line with these Parameters, as well as the pricing terms stated in the appropriate booking terms. You hereby permit Rockies Restorative Retreat to charge the credit card given as part of the booking request, either directly or indirectly, through a third-party online payment processor or one of the payment methods indicated on the Services. Once your confirmed booking transaction is complete you will receive a confirmation email summarizing your confirmed booking.

 

Community Conduct

While using the Rockies Restorative Retreat you are a part of Rockies Restorative Retreat and you agree that your use will respect the rights of other participants and members of the community. You agree not to:

(1) restrict or inhibit any other user from using the Rockies Restorative Retreat Site or website content; (2) take any action intended to threaten, intimidate or harass any other user of the Rockies Restorative Retreat, or which is abusive, illegal, hateful, sexually or racially or ethnically discriminatory, otherwise objectionable, or harmful; (3) use the Rockies Restorative Retreat to send unsolicited advertising, promotional material, or other forms of solicitation to other users, except in those specified ways that are designed for such a purpose; or (4) submit, publish, distribute, or transmit through the Rockies Restorative Retreat or its e-mail links materials that do not meet the requirements of these Terms of Use; or (5) impersonate any person or entity or forge anyone else’s digital or manual signature or attempt to gain unauthorized access to Rockies Restorative Retreat or any other person’s computers, software, or data. To interfere with or circumvent the security features of our Services, third-party products, and services, or the Internet. (6) To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Prohibited uses

In addition to other terms as outlined in the Agreement, you are prohibited from using the Services or Content:

  1. For any unlawful purpose.

  2. To solicit others to perform or participate in any unlawful acts.

  3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  6. To submit false or misleading information.

  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products, and services, or the Internet.

  8. To spam, phish, pharm, pretext, spider, crawl, or scrape.

  9. For any obscene or immoral purpose; or

  10. To interfere with or circumvent the security features of the Services, third party products, and services, or the Internet.

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

Booking Procedure

Bookings can be made on our website, www.rockiesrestorative.com, on our Tickets page. Your booking is not confirmed until we send you a confirmation. A booking is accepted and becomes definite once you make a payment and we send you a confirmation email. Even after this initial confirmation, there may be changes to your booking. Rockies Restorative Retreats reserves the right to increase or decrease ticket prices. Rockies Restorative reserves the right to change or update these terms and conditions at any time and without advance notice.

Retreat itinerary changes

Rockies Restorative Retreat reserves the right to alter retreat programs and itineraries due to weather, road conditions, local circumstances, or events, which may include mechanical breakdown, illness, strikes, political disputes, natural disasters, and other unforeseeable factors. This includes changes or cancellations of planned events and any other aspect of the retreat itinerary to ensure the safety of our clients and staff. We accept no responsibility for losses, expenses due to delays, changes in flights, or other services because of strikes, accidents, sickness, damage, negligence, weather, war, natural disasters, changes in schedules, or other similar causes. Rockies Restorative retreats and its partners do not assume responsibility for accidents or deaths that can be traced to the participant's negligence, acts of third parties, or exterior circumstances.

In the event a client elects to not participate in any part of the retreat itinerary (such as guided sessions, group lectures or other activities), the client is not entitled to any refund.

 

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of the Operator or third-party trademarks.

Limitation of liability

The Company may share your personal information with other carriers to the extent necessary for the delivery of products and services only. The Company will not accept or be liable for any conduct or omissions (negligent or otherwise) of any supplier or person providing services in connection with any retreat session unless such a person is employed by or under the direct control of Rockies Restorative Retreat. Although we will use reasonable skill and care in verifying descriptions and other information provided by third-party suppliers, we cannot guarantee that all such information is accurate, complete, or correct. Each third-party supplier remains responsible for the accuracy, completeness, and correctness of the information they provide to us. The Company shall not be responsible for indirect or unanticipated losses. We are not responsible for and will not provide compensation for any loss, cost, damage, or claim that occurs from the following:

i. any act or omission on your part;

ii. the unavoidable act or omission of a third party unrelated to the provision of the contracted-for services;

iii. extraordinary or unanticipated events beyond our (or our suppliers') control, the results of which could not have been prevented despite our best efforts; or

iv. any event that neither we nor our suppliers could have anticipated or prevented, even with all due care.

The Company is not liable for any expenses related to travel arrangements purchased separately from the Company.

Links to other resources

Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.

 

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

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